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HelpDesk

HelpDesk

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HelpDesk Ranking & Summary

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User Review: 0 (0 times)
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Platform: windows
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Downloads: 960
Date added: 2005-02-09
Publisher: Magicway

HelpDesk description

MagicWay HelpDesk comprises versatile systems that united provide you with numerous options. HelpDesk contains a ticket support system, a search system with a knowledge base, user system, and an administration center. Tickets They represent the core of our whole application. Here customers can report and detail problems that they may be experiencing. Main Features Reference numbers assigned Automatic escalation Customer history Ticket monitoring: Customers and Support personnel are always able to see ticket status A level of expertise can be set for individual technicians insuring that only qualified consultants answer certain questions Customer features: Open a new ticket Preview status of active and resolved tickets Rate ticket solution

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HelpDesk Copyright

WareSeeker periodically updates pricing and software information of HelpDesk full version from the publisher, so some information may be slightly out-of-date. You should confirm all information before relying on it. Software piracy is theft, Using crack, password, serial numbers, registration codes, key generators is illegal and prevent future development of HelpDesk Edition. Download links are directly from our publisher sites, torrent files or links from rapidshare.com, yousendit.com or megaupload.com are not allowed

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