Customer Support

cns Live Help 3.1

WareSeeker — Fri, 17 Oct 2003 00:00:00 +0700

Provide 1 to 1 Live Chat with your customers and website visitors while your online. Features Include: 1 to 1 Live Chat, Admin screen to view all help requests, Easily turn Live Help On or Off, Supports multiple help requests, Converts to an enquiry form

Support System 2.1

WareSeeker — Fri, 08 Aug 2003 00:00:00 +0700

Loaded with an advanced ticketing system, a powerful live support feature, both an F.A.Q. and knowledgebase builder, helpdesk search features, and template based integration, to do lists, Support System will grant your company unimaginable control over

Upgrade Director 1

WareSeeker — Tue, 08 Mar 2005 00:00:00 +0700

Upgrade Director makes managing the updates for your Perl or PHP programs extremely easy. Just setup the program, place a little piece of code in your program before anyone downloads it, and you have instant access to letting everyone know when there is

WonderDesk SQL 4.07

WareSeeker — Sun, 29 Aug 1999 00:00:00 +0700

WonderDesk is a fully automated Web based help desk program. Your customers are notified via email each step of the way, throughout the duration of their support request. At any time, they can log back in and check the status or update their support

ams - aLL mY sUPPORT 1.0

WareSeeker — Mon, 12 May 2003 00:00:00 +0700

The script will help you to handle requests from users of your homepage. There are lots of features such as:
- get messages from a pop3 account and store them in a database
- users can add messages directly via form
-

Prosupporter 1.53

WareSeeker — Sat, 05 Jun 2004 00:00:00 +0700

Prosupporter is a webbased helpdesk script to manage emails and support requests. One or more staff members use one POP3-Account to send and receive requests. Features: - get messages from a pop3 account and store them in a database - recognition and

Nuvana WebForm Mailer 1

WareSeeker — Sun, 04 Feb 2001 00:00:00 +0700

With Kontak you can give your web site visitors way to submit questions from their web browsers. When a website visitor submits a question, the form output is mailed to both the visitor and an address you specify. A unique tracking number is generated,

Help Desk for Intranets 4.1

WareSeeker — Mon, 02 Feb 2004 00:00:00 +0700

Auscomp IT Commander is a leading new generation of enterprise software applications built from the ground up on Internet architecture, and available for the first time on a never before available try before you buy basis for such applications.

Customer Tracking System 1.1

WareSeeker — Mon, 08 Dec 2003 00:00:00 +0700

Let Customers Submit their request and you get E-Mail notifications in order to respond to your customers. A simple and Colorful way of tracking Customer Requests with an easily configurable Customer Request Form. A sort on Customer, Status of

rEmindZ 1.0

WareSeeker — Sat, 06 Dec 2003 00:00:00 +0700

rEmindZ automatically sends an e-mail to your client, 7 days before payment of an invoice is due. The e-mail tells the client the date of the invoice and when the payment is due. rEmindZ can be used for other reminders.

CGIResource.de Supportsystem 1.3

WareSeeker — Mon, 25 Feb 2002 00:00:00 +0700

The CGIResource.de Supportsystem is a Ticket-ID based support system. Users can add their questions, have full control of their tickets and can access their status anytime. The admin receives the mail and answer the question via Web. The script requires

OTRS - Open Ticket Request System 1.1

WareSeeker — Mon, 22 Apr 2002 00:00:00 +0700

OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT,

SuperDesk 1.0

WareSeeker — Tue, 25 Mar 2003 00:00:00 +0700

SuperDesk is a help desk script, written in Perl, designed to allow a web sites staff to manage requests from its users in a well organised manner. It is completely customizable, easy to use, and is fully controlled by an integrated Control Panel.

Live Advisor 1.09

WareSeeker — Wed, 28 Aug 2002 00:00:00 +0700

Real-Time Online Chat Support Software. Live Advisor gives your website customers/visitors instant access to real-time technical support or a Live Advisor for pre-purchasing questions. Runs in the background, and has auto chat window pop-ups with audio

Envex Support System Module 1.0

WareSeeker — Fri, 22 Aug 2003 00:00:00 +0700

The Support System module provides an easy and efficient way for your business to provide quality customer support to your members, customers, and the general public. Many features are included with this module including, multiple support techs,

HelpDesk Online 2.14

WareSeeker — Tue, 28 Aug 2001 00:00:00 +0700

Fully automated web based help desk. Features ticket submission via forms and email, unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal

Ox-LiveSupport 1.0

WareSeeker — Mon, 14 Jan 2002 00:00:00 +0700

Add life to your website, instantly chat with visitors on your website. Ox-LiveSupport can accommodate unlimited customers at no extra cost nor monthly fee, install and run from your website. Features: Admin Control Panel; Users Interface; On-Screen

Ox-Support 4.0

WareSeeker — Sun, 18 Mar 2001 00:00:00 +0700

Ox-Support is an online support ticketing system written in Perl. Main features include: a full browser based administrative control, built-in FAQ system, searchable ticket database, email notifications, and easy ticket and user management.

Helpdesk::Mail System 0.6

WareSeeker — Tue, 30 Jan 2001 00:00:00 +0700

The Helpdesk::Mail System is a Perl application intended to assist Helpdesks and Support Centers in organizing their email communication with their customers. Especially if there is one email address and several people who reply on those emails and

Fresh Question Manager 1.0

WareSeeker — Wed, 07 Mar 2001 00:00:00 +0700

With the Fresh Question Manager you are able to answer questions posted by your users and put them online with a simple click. Private handling of questions supported. Includes database administration through Admin Control Panel, and easy layout