support
Sage Support 1.0
Sage Support is a web based support system for efficiently managing visitor questions. The ticketing system organizes questions by categories. The knowledge base publishes answers to common questions. Features include unlimited tickets, articles, and more>> Sage Support is a web based support system for efficiently managing visitor questions. The ticketing system organizes questions by categories. The knowledge base publishes answers to common questions. Features include unlimited tickets, articles, and staff; email and RSS subscriptions; and 100% fully customizable ASP source.<<less
License:Commercial License
Support System 2.1
Loaded with an advanced ticketing system, a powerful live support feature, both an F.A.Q. and knowledgebase builder, helpdesk search features, and template based integration, to do lists, Support System will grant your company unimaginable control over more>> Loaded with an advanced ticketing system, a powerful live support feature, both an F.A.Q. and knowledgebase builder, helpdesk search features, and template based integration, to do lists, Support System will grant your company unimaginable control over its customer support. Take an online tour, visit our online live demonstration, ask our professional staff questions, and read through our list of features today!<<less
License:Commercial License
Get My Support
Get Mys Support multi-channel communications platform integrates live chat, client management and ticketing/knowledgebase technology to manage online sales and customer support. more>> Get Mys Support multi-channel communications platform integrates live chat, client management and ticketing/knowledgebase technology to manage online sales and customer support.<<less
X3M.Support 1.0
X3M.Support software is a cost effective online support solution that helps you to sell products online and give superior customer support service. more>> X3M.Support software is a cost effective online support solution that helps you to sell products online and give superior customer support service.<<less
Smart Support 1
infinetSoftware Smart Support powers your web knowledge base and ticket system. Reduce support requests with the knowledgebase. Manage support and sales questions more conveniently with the ticketing system. Features unlimited staff, articles, and more>> infinetSoftware Smart Support powers your web knowledge base and ticket system. Reduce support requests with the knowledgebase. Manage support and sales questions more conveniently with the ticketing system. Features unlimited staff, articles, and tickets; knowledgebase and ticket categories; email notification and parsing; plus much more.<<less
YPN Live Support
YPN Live Support is a PHP based customer live help software. more>>
YPN Live Support is a powerful PHP based customer live help software which allows you to run a profitable e-business offering professional remotely hosted live customer support service for your members just like PHPLiveSupport and LivePerson.
YPN Live Support provides real-time customer support and visitor communication directly on your members site. With Live Support, members can truly provide human interaction to visitors by allowing them to close a sale, provide web-based live chat or simply answer any questions customers may have. Live Support also features an automated payment membership system so that members can pay for your live support service using PayPal.com or 2Checkout.com payment gateway.
Major Features:
- Provide Support: Customer care is always important, and in some cases it can be the deciding factor for potential customers. With YPN Live Support, members can provide real-time assistance by providing live help and 1 on 1 support for their customers. Members do not need to be in the office to answer phone calls or worry about not being able to provide live support when they are on a business trip. Members can therefore build customer loyalty and provide extra attention to their visitors.
- Boost Sales: When dealing in sales, human interaction can go a very long way. While browsing a members site or products, a visitor may have questions before making a purchase. With Live Support, members can answer those questions in real time and visitors do not need to leave the web site or pick up a phone. Members can then achieve higher sales revenues and keep them ahead of competitors.
- Reduce Costs: Some of the major costs of running a business include phone, fax, and staff. With Live Support, members can reduce cost of providing customer support and divert their investments in other areas.
- Monitor Traffic: YPN Live Support has a built-in traffic monitoring system which enables members to know how many visitors are there on their website at the moment, capture visitor data such as browser info, IP, host and even where they came from. Members can then gain a better understanding about their website traffic.
- Proactive Sales: Why wait for visitors to request support when members can proactively assist them? With a click of a mouse, members can automatically open a chat window on visitors computer and provide support or close a sale!
Requirements:
- PHP (version 4.1.1 or higher)
- MySQL (version 3.23 or higher)
Ware Support 1.0
Ware Support is a full-featured help desk and support ticketing system developed in PHP and MySQL. This system allows you to setup unlimited representatives, tickets, and users, categorize tickets, prioritize tickets, assign representatives to specific more>> Ware Support is a full-featured help desk and support ticketing system developed in PHP and MySQL. This system allows you to setup unlimited representatives, tickets, and users, categorize tickets, prioritize tickets, assign representatives to specific categories, customize alerts, and much more. Licenses are $20.00 which includes unlimited upgrades for life.<<less
Support Plus 2.1
Support Plus is a browser based help desk software and email management solution more>> <<less
Accliptic Support 1.0
Accliptic Support is a web-based customer relationship management/help desk software tool for small and medium sized businesses. The product of three years of development, Accliptic Support provides a powerful - yet flexible - means to connect with more>> Accliptic Support is a web-based customer relationship management/help desk software tool for small and medium sized businesses. The product of three years of development, Accliptic Support provides a powerful - yet flexible - means to connect with ones customers and sales prospects. Whether you run a small internal help-desk or provide support for products & services world-wide, Accliptic Support can be a powerful tool for your business needs. ... Accliptic Support features: - Customer inquiry tracking and response functionality. - Unlimited number of CSRs/users. - Low, one-time/non-recurring licensing. - Intuitive and attractive default interface. - Can be easily integrated into any existing web site. - Web and email based inquiry submission. - Customer discussion forum. - Searchable knowledge base. - CSR-to-CSR mail. - Notices. - Trouble ticketing. - Much, much more! Please view our web site today for more information! http://www.accliptic.com/ products/as/<<less
License:Commercial License
Support Desk Script 1.0.3
Protect your email address Avoid email harvesting Dramatically reduce spam with our HelpDesk script. You dont have to give out your email address to strangers anymore. Use your helpdesk link instead, and make a professional impression at the same more>> Protect your email address Avoid email harvesting Dramatically reduce spam with our HelpDesk script. You dont have to give out your email address to strangers anymore. Use your helpdesk link instead, and make a professional impression at the same time. Your email address is hidden from the user and email-harvesting spiders. (Of course, trusted members can always email you to obtain your email address for a more personal contact.) "Internal Mailing" - Receive 100% of your support emails Serve your members BETTER ! Your members can contact you from a page on your own webspace. This allows you to receive 100% of your support emails by using the mailbox provided by your web-host. No more lost emails. Finally beat those nasty spam filters. Easy to install script - No Database This script is extremely easy to install. No database is required. Comes with detailed installation instructions. Private Label/ Re-sell Rights included Private Label Rights and Full Sourcec<<less
License:Commercial
Support Center 2.9.6
You will love user interface of SupportCenter from first time you will try it. Support Center is help desk software that will handle multiple POP3 accounts, automatically turn customer emails into trouble tickets that can be efficiently managed based on more>> You will love user interface of SupportCenter from first time you will try it. Support Center is help desk software that will handle multiple POP3 accounts, automatically turn customer emails into trouble tickets that can be efficiently managed based on status, queue assignment, support agents, priority etc. SEO friendly Knowledgebase module will help your customer before they submit new tickets. Automatize whole process with powerful email parser, escalation rules, predefined messages, custom fields, statuses, priorities and customize mail templates, manage support staff according to real-time statistics and bill support time to your customers. Support Center is software with multilingual support, branding options (template based) and no limitations on number of support agents or departments. Support Center is easy to use with intuitive and fast AJAX interface for convenience of support staff. Very reasonably priced package available also for one-time fee! Try our FREE version now !<<less
Absolute Live Support 2.0.6
Absolute Live Support is a Complete eCRM Live customer support Help Desk system. Increase your sales by providing live customer support on your site. This is not a hosted application, Absolute Live Support runs under your own domain on your own site. more>> Absolute Live Support is a Complete eCRM Live customer support Help Desk system. Increase your sales by providing live customer support on your site. This is not a hosted application, Absolute Live Support runs under your own domain on your own site. Developed using 100% pure ASP code, there are No DLLs to install, It supports Access and SQL Server databases,unlimited users and departments (get your whole staff to work with the system), visitor tracking and proactive chat (invite to chat), canned commands, detailed stats and much more (Also available in ASP.NET).<<less
License:Commercial License

Cute Live Support 4.1
Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact more>>
Cute Live Suppport is a real-time online chat support based on AJAX technology. This live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. It has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Canned Responses, Send files and more.Cute Live Support for IIS provides real-time, live chat and live visitor traffic monitoring for your website. Cute Live Support has a host of exciting built-in features, these include: Corporate Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (for example Sales and Support), Chat Conferencing and Operator 'Coaching'.
There's even a Co-Browse feature that allows operators to view the exact page the visitor is viewing on the website at that moment. Other features include, Link Referrer Tracking and Navigation History, Chat Survey Generator, Page Push, Secure Chats, Operator Initiated Chat, Spell Check, Canned Responses and more. All data is stored in the included Microsoft SQL Database allowing instant retrieval of visitor history as well as previous chat transcripts. Written in .NET and using the latest Microsoft Technology, Cute Live Support is cost effective, easy to use and setup. There are NO recurring monthly fees (You buy it, you own it) and it is installed and hosted locally on your server. Unlimited free voice technical support is provided. Cute Live Support accommodates small to large businesses.
<<lessTicket Support Software 2
All these features are included in site settings menu. You can control whether email should be sent or not, enable/disable attachments, define your custom attachment types etc. Site Settings. Email Settings. Ticket Settings. Attachment more>> All these features are included in site settings menu. You can control whether email should be sent or not, enable/disable attachments, define your custom attachment types etc. Site Settings. Email Settings. Ticket Settings. Attachment Settings. Admin can view voting report for technician. Admin can set send emails. Admin can add/edit and view technicians, can define permissions like admin panel access ,cross technicians tickets support, assign categories etc. News: you can post news from admin panel based on permission news can be viewed by technician/users. Knowledge base: you can create unlimited knowledge base with categories and articles.<<less
License:Commercial License
PHP Live! Support 3.2.1
Live Support Solution powered by PHP and MySQL. Fully downloadable with PHP source. Functions include: Unlimited operators, unlimited departments, initiate chat, real-time visitor traffic monitor, and more. Free Trial available. more>> Live Support Solution powered by PHP and MySQL. Fully downloadable with PHP source. Functions include: Unlimited operators, unlimited departments, initiate chat, real-time visitor traffic monitor, and more. Free Trial available.<<less