help desk
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Zen Help Desk Software 2.1
Free ASP Web Based Help Desk Software, this is the best free help desk software. Includes Support for Access or M.S. SQL server for the database backend. Features Help Desk Web Based Installation wizard for easy setup. Knowledge base search, trouble more>> Free ASP Web Based Help Desk Software, this is the best free help desk software. Includes Support for Access or M.S. SQL server for the database backend. Features Help Desk Web Based Installation wizard for easy setup. Knowledge base search, trouble ticket escalation and email support. Zen Help Desk Software is free, professionally designed and developed to enhance your companies customer support needs. Don?t pay for Help Desk Software, download and demo it now for free. We have updated the software to provide better login security.<<less
Added: 2004-05-03 License: GPL Price: $0.00USD
14 downloads
Other version of Zen Help Desk Software
Miniweb 2.0 Help Desk X9
If you sell any products or services online, hosting a Help Desk will enhance your customer satisfaction. Instead of losing emails to spam filters or losing track of communication, you can manage all of your customer issues on the Web with ease. Miniweb more>> If you sell any products or services online, hosting a Help Desk will enhance your customer satisfaction. Instead of losing emails to spam filters or losing track of communication, you can manage all of your customer issues on the Web with ease. Miniweb 2.0 Help Desk is a powerful yet inexpensive application that gives you that extra edge in customer support. It comes with a standard ticketing system and allows multiple admins to manage the tickets. Issues can be searched and tracked to prevent them from happening again. Other features include Web posting, scripted replies, file attachment, Captcha submission, email and text alerts, and many options to operate the Help Desk. Setup is very easy. Only 3 codes are required to integrate it with your site. It will fit your Web design 100%. Try out the demo to decide if this is for you!<<less
Added: 2007-05-24 License: Commercial Price: $0.00USD
14 downloads
Help Desk Reloaded - FREE 3.6.7
Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database. This Help Desk Customer Support Web App is being used by profit and non-profit organizations globally. The Help Desk Software has been tested more>> Free Help Desk Software by Help Desk Reloaded. Free web based PHP helpdesk software using a MySql database. This Help Desk Customer Support Web App is being used by profit and non-profit organizations globally. The Help Desk Software has been tested extensively on WinNT, Apple OS X Server, FreeBSD and Linux. End users create support tickets, help desk managers and technicians then login to the help desk and enter resolutions or search threw past calls. This free Help Desk Package includes an automatic install script minimizing your need to deal with MySQL directly. We have just added new sorting features to the help desk, and also the next page feature to help reduce clutter. Now with Email Notification support, and a better design interface. We with support for web hosting using DB Prefixing. The help desk also includes invoicing. We have also just recently updated the software, so check our web site often for updates and new features added to this exciting free project.<<less
Added: 2004-02-02 License: Freeware Price: $0.00USD
11 downloads
Free Help Desk QuickIntranet 2.6
Free Help Desk Software developed in PHP. This Customer Support Software is best suited for handling help desk calls in an I.T. department but can easily be modified to fit other needs. Please visit our site to download the free software, and try a live more>> Free Help Desk Software developed in PHP. This Customer Support Software is best suited for handling help desk calls in an I.T. department but can easily be modified to fit other needs. Please visit our site to download the free software, and try a live online demo of the help desk software. We update our helpdesk software regularly in response to customer feedback and to ensure maximum compatibility, so please check our web site often for free updates. Now supports MySQL or Access Database backends.<<less
Added: 2003-10-22 License: Freeware Price: $0.00USD
10 downloads
Help Desk Point Free Help Desk Software 2.38
Every wonder what it would really be like to have FREE help desk software was professionally written? Help Desk Point is a new open source help desk application based on php and mysql. It?s easy to use, and highly customizable. more>> Every wonder what it would really be like to have FREE help desk software was professionally written? Help Desk Point is a new open source help desk application based on php and mysql. It?s easy to use, and highly customizable.<<less
Added: 2004-10-25 License: Freeware Price: $0.00USD
22 downloads
United Help Desk?s Free Zen PHP Help Desk 2.0
PHP Zen Help Desk Features, trouble ticket creation, help desk knowledge base search, trouble ticket status checking, sorting by ticket number, category, status and who the ticket was assigned to. This is a great help desk application for anyone wanting more>> PHP Zen Help Desk Features, trouble ticket creation, help desk knowledge base search, trouble ticket status checking, sorting by ticket number, category, status and who the ticket was assigned to. This is a great help desk application for anyone wanting to quickly deploy a helpdesk solution in their information technology department.<<less
Added: 2004-11-01 License: Freeware Price: $0.00USD
12 downloads
Call Center help desk style application - Free
This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ? help desk? application. The software has three more>> This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ? help desk? application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.S. Access or MySQL backend database, which is used to store all the data collected in the call center. Minimal configuration is required for the database setup. This software call center help desk software is totally free.<<less
Added: 2004-08-23 License: Freeware Price: Free
1067 downloads
FREE Hosted Online Help Desk Support Solution 1.0
Get a 100% Free, remotely hosted online help desk customer support solution. Provide a superior level of customer service for your visitors through our web based help desk software. Instead of just letting customers email you with their support more>> Get a 100% Free, remotely hosted online help desk customer support solution. Provide a superior level of customer service for your visitors through our web based help desk software. Instead of just letting customers email you with their support requests, why not have them open a support ticket on a professional online help desk. That way you can manage and prioritize your customer support issues to provide a much higher level of customer service. Effective customer relationship management is critical for your website and a having professional online help desk is an integral part of any CRM solution. Best of all web based helpdesk solution only takes a few minutes to get and up running. Create and account, perform some basic configuration, create a link on your website to your online helpdesk and you are ready to go. With unlimited groups, users and a built in message center for your staff its easy to organize, prioritize, coordinate and execute on time critical customer support issues. Remember happy visitors are repeat visitors. Not running an ecommerce website? No problem, our online help desk software is great for any website, whether you just want to have a SPAM free way to communicate with your visitors or you want to provide professional after sales support, HelpDeskEngine makes it easy and very affordable.<<less
Added: 2005-08-10 License: Freeware Price: $0.00USD
19 downloads
Help Desk Software - Help Desk Revolutions FREE 3.1
Help Desk Software By Help Desk Revolutions (FreeWare GPL). This is the latest free customer support help desk software iteration in an effort to create robust business level support tools that run under the PHP environment. Help Desk Revolutions more>> Help Desk Software By Help Desk Revolutions (FreeWare GPL). This is the latest free customer support help desk software iteration in an effort to create robust business level support tools that run under the PHP environment. Help Desk Revolutions supports trouble ticket creation and management with an optional email function. The help desk software also contains a property management component along with optional trouble ticket billing, so you can create invoices for help desk calls. The helpdesk supports multiple levels of access and administration allowing streamlined operations between end-user, technicians and help desk software administrators. This is 100% free software.<<less
Added: 2004-07-19 License: GPL Price: $0.00USD
16 downloads
Call Center help desk style application - Free 60kb
This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ? help desk? application. The software has three primary functions, input new support calls, enter more>> This free software is used to quickly log trouble ticket calls. It is designed to be used as a call center but also could easily be used as a help desk ? help desk? application. The software has three primary functions, input new support calls, enter resolutions to existing support calls, organize and access old help desk calls threw the built in knowledge base or archives. Installation is fast and does not require any code modification. The call center software allows you to choose from ether a M.S. Access or MySQL backend database, which is used to store all the data collected in the call center. Minimal configuration is required for the database setup. This software call center help desk software is totally free.<<less
Added: 2004-08-23 License: Freeware Price: $0.00USD
14 downloads
Simple Help Desk Software , A Free PHP Web App. 1.0
Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets. Administrators resolve trouble tickets, more>> Simple Help Desk is a php based free help desk call center system for your web site or internal web page. End users can create a account and submit new trouble tickets, and also view their past trouble tickets. Administrators resolve trouble tickets, special administrators can be assigned to only see particular priorities or categories of help desk calls. The software comes with an easy to use install script making it possible for little computer knowledge to get the software setup.<<less
Added: 2005-06-13 License: Freeware Price: $0.00USD
13 downloads
Help Centric
Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, E-MAIL NOTIFICATIONS, customer profile matching and a feature-rich knowledge bas more>> Help Centric is a comprehensive, flexible, and portable ... web-based Help Desk System. Automatic responses to tickets, E-MAIL NOTIFICATIONS, customer profile matching and a feature-rich knowledge base put Help Centric in a league of its own. Common help desk requests are handled quickly using the preset automatic responses. Help Centric comes with a Help Ticket History and Tracking module. There are separate web applications provided for administrators and tech support staff. Customers (internal and external) can open and track their own tickets. Includes a FREE contact manager! This help desk system even interfaces with our other applications for: SHOPPING CART (WEB STORE), Project Management, TimeSheets, Calendar and Time Management, CRM and Sales Force Automation, Product Management, Service Management, Quote Management, and Order Management. Customizable ASP source code. This software covers UNLIMITED USERS.<<less
Added: 2002-03-04 License: Commercial License Price: $65.00AdditionalInfoUNLIMITEDUSERS.
2793 downloads
Support Plus Helpdesk
Support Plus? is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tr more>> Support Plus? is a browser based help desk software and email management solution designed to streamline the operation of managing emails, support tickets and customer communications, with built in tracking and response logging it is an ideal help desk solution for companies with one or more members of staff or for those who want to organise client communications. Support Plus comes with rich AJAX Based (Technology pioneered by Google and used in GMail, Google Maps) Interface allowing you to work smarter and efficiently.<<less
Added: 2005-03-25 License: Commercial License Price: £59.99AdditionalInfoUnlimitedUsersAndDepartmentsLimitedto1URLperlicence
1681 downloads
Secure Desk 1.0
Secure Desk is web based secure helpdesk system. The most important difference from the other helpdesk softwares is that Secure Desk stores all informations and data into MySQL database as Rijndael (AES) 128/256 Bit encrypted and base64 encoded. more>> Secure Desk is web based secure helpdesk system. The most important difference from the other helpdesk softwares is that Secure Desk stores all informations and data into MySQL database as Rijndael (AES) 128/256 Bit encrypted and base64 encoded. Administration password is unique authorization that enables encyption/decrption keys and has full access to MySQL data. In other words, nobody can decrypt stored data if there is no administration password is available. Members have, of course, restricted access such that each member can decrpyt own posts and replies to the posts. Secure Desks crucial source code is protected by ionCube (encoder). This allows administrator to keep the 100 encrypytion / decryption keys always protected. Each license comes with its own 100 unique keys. REQUIREMENTS PHP 4 >= 4.0.2, PHP 5 required with the --with-mcrypt[=DIR] (mcrypt module). MySQL 4 >= 4.0, single MySQL database.<<less
Added: 2005-09-27 License: Commercial Price: $0.00USD
14 downloads
Trellis Desk 1.0 Final
Trellis Desk is a user-friendly, clean, but powerful help desk system. It has many features, including custom department / profile fields, rich text editor support, ACP permissions, department permissions, escalation control, RSS feeds, statistics, more>> Trellis Desk is a user-friendly, clean, but powerful help desk system. It has many features, including custom department / profile fields, rich text editor support, ACP permissions, department permissions, escalation control, RSS feeds, statistics, advanced logging, email piping, guest ticketing, canned replies, custom pages, API / module support and much more. Knowledge Base categories and departments make it easier to find content. Email piping allows support / ticket management all through email. You can also use the skin and language manager, to customize the look & feel of Trellis Desk to fit your website.<<less
Added: 2006-08-14 License: Freeware Price: $0.00USD
20 downloads
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